Pixzel PRESENTS

Pixzel PRESENTSPixzel PRESENTSPixzel PRESENTS

Pixzel PRESENTS

Pixzel PRESENTSPixzel PRESENTSPixzel PRESENTS
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Frequently Asked Questions

Please reach us at Pixzel.Present@gmail.com if you cannot find an answer to your question.

My shop is based in US and I currently only ship to  US, AUS, BE, BR, CAN, DEU, ER, FR, IE, IN, IT, JPN, PT, SA, SL, SE, SG, UK. If you are located in a different country please message me so i can potentially get you a cheaper & accurate shipping cost. 


Unfortunately at this time piano skirts will be sold out until further notice. I do however offer a similar option, piano dresses are currently in stock. 


We carry sizes ranging from XS to L, as well as select styles in petite and tall sizes.


We do not offer alterations or customizations to certain items at this time, but we can recommend local tailors who can assist you.


Our prices vary depending on the item and brand, but we offer affordable options starting at $8 and higher-end items up to $90


Return and Refund Policy

I want you to love your purchase from Pixzel Presents! If something’s not quite right, I'm here to help.


Returns policy:

We accept returns within 7 days of the delivery date on unworn, unwashed, and undamaged items with tags still attached.

To be eligible for a return:

  • Item(s) must be in original condition
  • Must include original packaging (if applicable)
  • Must include proof of purchase (order number or receipt)

Items NOT eligible for return:

  • Clearance items
  • Gift Cards 
  • Discounted Items
  • Worn or damaged items 
  • Custom or personalized orders



Refund policy:

We do not accept refunds unless mistake on my end, such as receiving the wrong size

To be eligible for the refund:

  • Item(s) must be in original condition
  • Must include original packaging (if applicable)
  • Must include proof of purchase (order number or receipt)

Items NOT eligible for refund:

  • Clearance items
  • Gift Cards 
  • Discounted Items
  • Worn or damaged items 
  • Custom or personalized orders

FAQ

 

How We Use Your Information

I use your information to:

  • Process and fulfill orders  
  • Communicate order updates and promotions  
  • Personalize your shopping experience  
  • Improve our website and product offerings  
  • Ensure security and prevent fraud

How We Share Your Information

I do not sell or rent your personal information. However, we may share your data with:

  • Service Providers (such as payment processors and shipping companies)  
  • Marketing Tools (only with your consent, for newsletters or special offers)  
  • Legal Authorities if required by law or to protect our rights

How We Use Your Information

I use your information to:

  • Process and fulfill orders  
  • Communicate order updates and promotions  
  • Personalize your shopping experience  
  • Improve our website and product offerings  
  • Ensure security and prevent fraud  

Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Copyright © 2025 PIXZEL PRESENTS - All Rights Reserved.

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