Return and Refund Policy

I want you to love your purchase from Pixzel Presents! If something’s not quite right, I'm here to help.

Returns policy:

We accept returns within 7 days of the delivery date on unworn, unwashed, and undamaged items with tags still attached.

To be eligible for a return:

• Item(s) must be in original condition
• Must include original packaging (if applicable)
• Must include proof of purchase (order number or receipt)

Items NOT eligible for return:

• Clearance items
• Gift Cards 
• Discounted Items
• Worn or damaged items 
• Custom or personalized orders

Refund policy:

We do not accept refunds unless mistake on my end, such as receiving the wrong size

To be eligible for the refund:

• Item(s) must be in original condition
• Must include original packaging (if applicable)
• Must include proof of purchase (order number or receipt)

Items NOT eligible for refund:

• Clearance items
• Gift Cards 
• Discounted Items
• Worn or damaged items 
• Custom or personalized orders